Ten reasons

The mortgage broking industry has undergone significant changes in recent times and will continue to evolve with the introduction of the NCCP Act. There are now even more opportunities for brokers to improve the value of their business by diversifying their client offering.  At Choice we offer our brokers the ability to choose from a range of insurance products, commercial & equipment finance and property services, in order to better satisfy their customers' needs and build stronger client relationships. Our dedicated management and support teams ensure our brokers have the tools, systems and training they need to achieve long-term success.

Perform@ is our market-leading software tool enabling our Members to accurately calculate future trail income and forecast the impact of increased loan volumes on their income.  This invaluable tool helps manage cash flow and better plan long-term business strategies.

We pride ourselves on understanding our Members' needs and supporting them through the different phases of their business life cycle.  At each critical stage we provide targeted training programs to meet the varying technical, sales and customer service needs.  Starting with Certificate IV in Financial Services and progressing with sales training, customer retention and ongoing business development, Choice’s industry leading training programs are tailored to the needs of each individual's business.

At Choice, we know how important it is for our Members to have the right support to grow in today's dynamic mortgage and financial services environment.  This is why we provide our Members with a team specialised in the fundamental areas need to grow your business.  These include:

• Business management: Choice has a Partnership Management team experienced work closely with our s to find growth opportunities for business expansion
• Risk & Compliance management to ensure our  in an industry of evolving regulation, it is essential you are kept informed of changes so that your business is protected.  Choice has the support of a specialist Risk & Compliance team to ensure you have the most up to date and accurate information of industry regulatory requirements.
• Commercial Manager – there are many opportunities in the commercial segment.  Choice has a specialist Commercial Manager to assist with deal scenarios and lender selection.

For more on the Choice teams working with our Members, please view Our Team.

With the licensing regime entering our industry, ensuring you and your business meet the changing industry requirements can be time consuming. Our members are free to focus on servicing their clients and developing their business with the knowledge they are armed with all the relevant compliance and regulatory information they need. Our risk management services will ensure you are kept up to date with industry and lender compliance issues affecting your business on a State and National level.

NCCP Licencing

We provide our members with the option to operateas a Credit representative under our licence (subject to meeting qualifying criteria) or to hold their own Australian Credit Licence.

With larger size transactions and more frequent client interaction, it's little wonder why many brokers are choosing to expand into the commercial segment.

What's more, small/medium businesses and commercial investors are now looking to the broker channel with increasing interest and frequency, driven by the desire to source their borrowing commitments.

At Choice, we will actively support your desire to expand your business into this rapidly growing segment.  Our specialist commercial support for you includes;

• Proactive engagement with our lenders to ensure you are able to satisfy your clients borrowing needs
• State based commercial business development days focussed on industry and product training
• Targeted commercial training programs
• Top tier lender commissions (upfront and trails) to ensure you receive maximum return for your effort
• A dedicated commercial manager to assist with loan scenarios
• A separate area within the member website for commercial, which includes:
• A Commercial User Guide – a step by step guide to understanding commercial finance, identifying commercial opportunities and interviewing prospective borrowers.
• A Commercial Marketing Guide – understanding your point of difference, targeting specific borrowers and marketing and prospecting

Our CRM solution is unique in that it provides a "one stop shop" for capturing client data and developing a client information database that goes beyond the standard client loan information but also gathers lifestyle information.  Our CRM system also provides a platform to undertake both campaign and contact management capability. Added to this is our dynamic SMS client contact feature to assist brokers in managing and communicating the progress of deals to clients.

CARE Program
As a Choice member you'll be provided with access to the proven CARE Program which is a complete package that manages your client relationships automatically.

For more information on this, refer to the Building Your Business section of the website.

At Choice we understand every business is different, and how you choose to promote your business is as distinctive as you are. We have a range of segmented marketing and sales collateral materials which will assist you to grow your business, regardless of whether your business is a well established entity or a start-up enterprise.

You work way too hard for your commissions to have to spend time chasing your lender commissions. Choice has an easy to follow commissions reporting system enabling you to track all your lender commissions easily and quickly.

At Choice we strongly believe in effectively communicating and keeping our members up to date on lender activities, news and developments within the industry.  Our Choice 10 Point Lender update which is communicated on a monthly basis focuses on lender relates issues including servicing levels, commission summaries, compliance, new updates and product announcements.